Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits on the time and money you spend, and never gamble with money you cannot afford to lose.
Age Verification
Fair Go Casino is only available to individuals who are 18 years of age or older, or the legal gambling age in your state or territory in Australia, whichever is greater.
We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal gambling age, you must not access or use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of time and money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling to escape problems, stress, anxiety, or depression
- Failed attempts to cut down or stop gambling
- Risking important relationships, jobs, or educational opportunities
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Features
Fair Go Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you deposit into your account
- Loss Limits: Establish maximum loss limits to protect your bankroll
- Reality Checks: Receive regular notifications during gaming sessions to remind you of time spent and money wagered
- Session Time Limits: Set automatic session duration limits
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Fair Go Casino and our related services
To access these tools, please contact our support team or visit your account settings. We encourage all players to use these features proactively.
Support Organisations & Resources
If you are struggling with problem gambling, professional help is available. Please reach out to one of the following organisations:
Australia
-
Gambling Help Online (National Counselling Service)
Website: www.gamblinghelponline.org.au
Free, confidential online counselling and information for problem gambling -
Lifeline Australia
Phone: 13 11 14
24/7 crisis support and counselling -
Beyond Blue
Phone: 1300 224 636
Support for mental health and gambling-related issues
International Resources
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support—problem gambling is a treatable condition, and help is available.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call Lifeline on 13 11 14 for confidential support.
You can also request self-exclusion from Fair Go Casino at any time by contacting our customer support team. We are here to help you gamble safely and responsibly.